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Airport terminal installations and IT systems

Photo: Arne V. Petersen, Københavns Lufthavne A/S

The modern airport passenger terminal is dependent on a variety of technical installations and IT systems in order to improve passenger experience, operate efficiently and ensure on time departure.

Technical installations and IT systems help airport passengers to a more convenient experience and at the same time save time and money for airport operators and airlines. For instance, self-service check-in, text messages in the case of delays and information panels displaying departures, arrivals and luggage pick up all contribute to a good passenger experience at the airport.

In addition many airport terminal systems must be coordinated and interlinked with airlines and air traffic control systems from airline operational information, booking information, check-in information, security, staff scheduling, gate and stand allocation to air traffic management systems.

Airport terminal equipment

Airport terminal equipment and information technology comprises an ever growing number of systems and interfaces. The large number of systems operated by different users of the airport and the increasing complexity of the systems stresses the need for standardized interfaces and smooth systems integration.

Use of common use applications like CUPPS, CUSS and new interfaces introduced for Aviation Information Data Exchange (AIDX) are new opportunities contributing to streamline and enhance the integration process.

Airport processes and related IT systems Check-in, passenger security control and boarding control must operate in close interaction with baggage sorting systems, screening and sorting as well as gate/stand allocation, passenger boarding bridges and aircraft docking facilities. This provides a seamless experience for passengers and improved operations for airlines and airports.

Simplified processes for passenger and baggage handling obtained by use of RFID, biometrics and 2D barcode systems, Common Use Check-in kiosk and Common Use bag drops allow for a wide use of self-service and further automation. This creates great opportunities for cost savings for airports owners and airlines.

Data Information ExchangeAirlines and airports are becoming more and more intertwined and the data exchange between the entities and usage of the data has become key opportunities to standardize, automate processes and information flow and also create an opportunity for new products to be offered by airports.

New and modern technology gives the opportunity to have data available in a real time environment that creates huge benefits from a planning, operational and automation optimization point of view of an airport.

LAST UPDATED: 05.05.2017